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Reliable Electricity and Water Services in Dubai – Dewa W&C

For dependable electricity and water services in Dubai, look no further. Originally formed by the merger of the Dubai Electricity Company and the Dubai Water Department, Dewa W&C has been committed to providing the residents and businesses of Dubai with a reliable and adequate supply of both since 1959. As a state-run entity, Dewa W&C is focused on meeting the growing demands of this dynamic city.

Committed to excellence, Dewa W&C employed over 11,727 professionals and served over 915,623 electricity customers and 816,580 water customers as of the end of 2019. With a significant installed capacity of 11,400 MW of electricity and 470 million imperial gallons of desalinated water per day in 2019, Dewa W&C continues to be a pillar of Dubai’s infrastructure. Located in Al Quoz Industrial Area, Dewa W&C strives to be the leading provider of essential utility services in Dubai, ensuring quality and reliability for all.

Why Choose Dewa W&C for Your Utility Needs in Dubai?

  • Reliable Utility Supply
    Ensure your home or business always has access to a stable and consistent supply of electricity and water, essential for day-to-day operations.
  • Extensive Infrastructure
    Benefit from a vast and well-maintained infrastructure, guaranteeing efficient delivery and minimizing disruptions.
  • Decades of Experience
    Trust in a company with over six decades of experience in providing utility services in Dubai, knowing you’re in capable hands.
  • Government Backing
    Rely on a state-run entity committed to serving the public interest, focused on long-term sustainability and reliability.
  • Large Capacity
    Enjoy the peace of mind that comes with a provider capable of meeting the growing demands of Dubai, ensuring availability even during peak times.
  • Commitment to Innovation
    Experience the benefits of a company constantly striving to improve its services through the adoption of new technologies and sustainable practices.
  • Customer-Focused Service
    Receive support from a large workforce dedicated to addressing your needs and resolving any issues promptly and efficiently.
Q What services does Dewa W&C provide in Dubai?

Dewa W&C provides electricity and water services to residential, commercial, and industrial customers throughout Dubai.

Q How can I apply for Dewa W&C services?

You can apply for Dewa W&C services through their official website or by visiting one of their customer service centers in Dubai.

Q What documents are required to apply for Dewa W&C connection?

Typically, you will need your Emirates ID, tenancy contract or property ownership documents, and any other documents as specified by Dewa W&C.

Q How can I pay my Dewa W&C bills?

You can pay your Dewa W&C bills online through their website or app, at customer service centers, or through authorized payment channels.

Q What should I do in case of a water or electricity emergency?

Contact Dewa W&C's emergency hotline immediately. Their contact information is available on their website and bill statements.

Q How does Dewa W&C contribute to sustainability in Dubai?

Dewa W&C implements various initiatives to promote sustainable practices, including renewable energy projects and water conservation programs.

Q Does Dewa W&C offer any energy-saving tips for consumers?

Yes, Dewa W&C provides energy-saving tips and guides on their website to help consumers reduce their consumption and bills.

Q How can I submit a complaint or suggestion to Dewa W&C?

You can submit complaints or suggestions through Dewa W&C's website, customer service channels, or by visiting their offices.

Q What are Dewa W&C's working hours in Dubai?

Dewa W&C customer service centers typically operate from Sunday to Thursday. Specific timings can vary, so it's best to check their website for the latest information.

Q How can I check my Dewa W&C bill online?

You can easily check your Dewa W&C bill online by logging into your account on their official website or mobile application.

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  • Monday09:00 AM - 06:00 PM
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  • Saturday09:00 AM - 03:00 PM

June, 2026

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August 26,2019

  • Tuesday
  • 9:00am - 10:00am
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