Looking for sustainable and efficient power and water solutions in Dubai? Look no further than DEWA (Dubai Electricity and Water Authority). As a globally recognized leader, DEWA is committed to providing top-tier services and innovative smart solutions, driving towards a net-zero future for Dubai and the UAE. Located conveniently in Bur Dubai, DEWA’s Head Office is dedicated to ensuring the happiness and well-being of all stakeholders through reliable and sustainable utility services.
DEWA – Head Office is aligned with Dubai’s guiding principles and the UAE’s vision for a sustainable future. By focusing on cutting-edge technologies and best practices, DEWA delivers exceptional electricity and water services. Whether you are a resident, business owner, or investor, DEWA is your trusted partner for all your utility needs in Dubai. Experience the commitment to excellence and innovation that sets DEWA apart as a premier provider of sustainable energy and potable water solutions.
DEWA provides electricity and water services, along with innovative smart solutions, to residential, commercial, and industrial customers in Dubai.
DEWA’s Head Office is located in Bur Dubai, on Sheikh Rashid Road, easily accessible for customers and stakeholders.
DEWA is committed to achieving net-zero carbon emissions by 2050, investing in renewable energy sources and sustainable practices to create a greener future for Dubai.
DEWA's operating hours are Monday to Friday from 07:30 AM to 03:00 PM. Timings may vary, so it's best to check the official website or contact customer service for the most accurate information.
You can contact DEWA through their customer care hotline at +971 4 601 9999 or via email at customercare@dewa.gov.ae.
Yes, DEWA provides a range of online services, including bill payment, account management, and service requests, through their website and mobile app.
DEWA employs smart grids, advanced metering infrastructure (AMI), and renewable energy technologies to improve efficiency, reliability, and sustainability in its operations.
DEWA aligns with Dubai’s 8 Guiding Principles by delivering globally leading services, promoting innovation, and ensuring the happiness and well-being of all stakeholders.
DEWA supports the UAE's 50-Year Charter by providing sustainable energy and potable water solutions, contributing to the nation's long-term development goals.
You can report power or water outages to DEWA through their website, mobile app, or by calling their customer care hotline for immediate assistance.