Since delivering its first order in Dubai in 2005, Amazon.ae has been dedicated to enhancing the online shopping experience in the UAE. Formerly Souq.com, Amazon.ae combines local expertise with Amazon’s global reach, offering over 30 million products, including 5 million from Amazon US. Discover a vast selection, competitive prices, and reliable delivery services across Dubai and the Emirates.
Experience the convenience of shopping in Arabic on both the Amazon app and website, a first for Amazon. With a dedicated team of over 3,600 in the region, Amazon.ae is committed to innovation and exceptional customer service. Enjoy fast delivery, a range of payment options, and a constantly expanding selection of products and services. Whether you’re in Academic City or anywhere in Dubai, Amazon.ae makes it easier and faster to receive your orders. Visit Amazon Hub Counter – Zoom Academic City for seamless package pickup and returns.
Amazon Hub Counter - Zoom Academic City is a designated pickup location within the Zoom convenience store in Academic City, Dubai, allowing you to conveniently collect your Amazon.ae packages.
Using Amazon Hub Counter offers secure and convenient package pickup, especially useful if you're often away from your home or office during delivery hours.
It's located inside the Enoc Petrol Station on Sheikh Zayed Bin Hamdan Al Nahyan Street, near Study World Campus in Academic City, Dubai.
The operating hours are Monday to Friday from 09:00 to 18:00 and Saturday from 09:00 to 15:00.
During checkout on Amazon.ae, select Amazon Hub Counter - Zoom Academic City as your pickup location. You'll receive a notification when your package is ready for collection.
Amazon.ae offers various payment options, including credit/debit cards, cash on delivery (if available), and Amazon Gift Cards.
You can track your order through the Amazon app or website. Go to 'Your Orders' and click on the tracking information for your specific order.
Amazon.ae has a straightforward return policy. You can initiate a return through your Amazon account and follow the instructions for returning the item, potentially using Amazon Hub Counter for convenient drop-off.
Yes, Amazon.ae offers express delivery options for eligible items and locations in Dubai. Check the product page for delivery estimates.
You can contact Amazon.ae customer service through the 'Help' section on the Amazon website or app. Options include chat, email, and phone support.