Welcome to Amazon Counter Zoom – Oud Al Muteena, your premier destination in Dubai for unparalleled online shopping experiences. As an extension of Amazon.ae, formerly Souq.com, we bring a legacy of trusted service and an expansive selection of over 30 million products right to your fingertips. Located conveniently at Enoc Petrol Station, D54 – Sheikh Zayed Bin Hamdan Al Nahyan Street, our counter offers easy access to a world of convenience and value. Experience the best of online retail with the personalized touch of a local presence. We are committed to providing fast delivery, reliable service, and great prices on all your favorite items.
Since the first Souq.com order was delivered in Dubai in 2005, we have continually enhanced your shopping journey. Now, as Amazon.ae, we combine Souq’s local expertise with Amazon’s global retailing prowess. Enjoy shopping in Arabic on both our app and website, a first for Amazon, and benefit from our growing team of over 3,600 dedicated professionals in the region. At Amazon Counter Zoom – Oud Al Muteena, we consider every day as Day One, constantly innovating to bring you new services and product offerings, making receiving your orders easier and faster than ever before. Visit us today and discover a world of possibilities!
We offer a range of convenient payment options, including cash on delivery, credit/debit cards, and Amazon gift cards.
Yes, you can return eligible items purchased online at our counter, following Amazon's standard return policy.
Our operating hours are Monday to Saturday, from 9:00 AM to 6:00 PM. Please note that hours may vary on public holidays.
You can track your order through the Amazon app or website by logging into your account and navigating to the 'Your Orders' section.
Yes, we occasionally offer exclusive deals and promotions at our counter. Check in-store for the latest offers.
Yes, our friendly staff at the counter can assist you with any questions or concerns you may have regarding your orders or Amazon services.
You can find a wide variety of products, including electronics, home goods, fashion, beauty products, and more, all available for pickup or purchase.
You can enter your promotional code or coupon during the checkout process on the Amazon.ae website or app.
Amazon offers a hassle-free return policy. Most items can be returned within 15-30 days of delivery for a full refund, provided they are in their original condition.
You can contact Amazon customer service through the Amazon app or website by navigating to the 'Help' section and choosing your preferred method of contact.