For dependable electricity and water services in Dubai, look no further. Originally formed by the merger of the Dubai Electricity Company and the Dubai Water Department, Dewa W&C has been committed to providing the residents and businesses of Dubai with a reliable and adequate supply of both since 1959. As a state-run entity, Dewa W&C is focused on meeting the growing demands of this dynamic city.
Committed to excellence, Dewa W&C employed over 11,727 professionals and served over 915,623 electricity customers and 816,580 water customers as of the end of 2019. With a significant installed capacity of 11,400 MW of electricity and 470 million imperial gallons of desalinated water per day in 2019, Dewa W&C continues to be a pillar of Dubai’s infrastructure. Located in Al Quoz Industrial Area, Dewa W&C strives to be the leading provider of essential utility services in Dubai, ensuring quality and reliability for all.
Dewa W&C provides electricity and water services to residential, commercial, and industrial customers throughout Dubai.
You can apply for Dewa W&C services through their official website or by visiting one of their customer service centers in Dubai.
Typically, you will need your Emirates ID, tenancy contract or property ownership documents, and any other documents as specified by Dewa W&C.
You can pay your Dewa W&C bills online through their website or app, at customer service centers, or through authorized payment channels.
Contact Dewa W&C's emergency hotline immediately. Their contact information is available on their website and bill statements.
Dewa W&C implements various initiatives to promote sustainable practices, including renewable energy projects and water conservation programs.
Yes, Dewa W&C provides energy-saving tips and guides on their website to help consumers reduce their consumption and bills.
You can submit complaints or suggestions through Dewa W&C's website, customer service channels, or by visiting their offices.
Dewa W&C customer service centers typically operate from Sunday to Thursday. Specific timings can vary, so it's best to check their website for the latest information.
You can easily check your Dewa W&C bill online by logging into your account on their official website or mobile application.